1. Brand Experience & Overview

At Invogue, we are committed to delivering a refined, seamless, and elevated shopping experience for discerning customers who value elegance, craftsmanship, and exclusivity.

www.theinvogue.com (“Website”) is owned and operated by Invogue, sole proprietorship (GST: 36BLUPS9508M1ZY), registered under jurisdiction of TARNAKA - I, Telangana. 

By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions, along with all policies referenced herein.

These Terms apply to all users of the Website, including browsers, customers, and contributors. If you do not agree, we kindly request you refrain from using our services.

Our store is powered by Shopify Inc., enabling a secure and sophisticated e-commerce experience. Select styles may be offered in limited quantities to preserve exclusivity.
 

2. Eligibility & Acceptable Use

By using our website, you confirm that:

• You are of legal age in your jurisdiction 
• You will not use our products or services for unlawful or unauthorized purposes 
• You will comply with all applicable laws, including intellectual property regulations 

Any attempt to introduce malicious code, disrupt operations, or misuse the platform is strictly prohibited. We reserve the right to suspend or terminate access to protect the integrity of our brand.
 

3. General Conditions

We reserve the discretion to decline service where necessary to uphold our brand standards.

You acknowledge that:

• Certain non-sensitive information may be transmitted across networks 
• Payment data is securely processed and encrypted 

No part of this Website or its content may be copied, reproduced, resold, or exploited without our prior written consent.
 

4. Accuracy of Information

While we strive for precision, all content is provided for general reference. We do not warrant that all information is complete, current, or error-free.

We reserve the right to update or modify content at any time without prior notice.
 

5. Products & Services

Invogue specializes in western dresses, gowns, and premium fashion apparel.

• Certain products may be exclusively available online 
• Availability may be limited to maintain exclusivity 

We strive to present products as accurately as possible. However:

Minor variations in color, texture, or finish may occur due to lighting conditions, photography, and individual screen settings.

All returns, exchanges, and store credits are governed by our Return & Exchange Policy, designed to ensure a seamless post-purchase experience.
 

6. Pricing & Service Modifications

Prices and offerings may be revised at our discretion without prior notice.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
 

7. Orders, Billing & Order Acceptance

We reserve the right to refuse or cancel any order to maintain fairness and brand integrity.

This may apply to:

• Multiple orders placed under similar details 
• Orders suspected for resale or misuse 

An order confirmation email does not constitute final acceptance. All orders are subject to verification prior to dispatch.

Customers are responsible for providing accurate billing and shipping details. Errors may result in delays or cancellation.
 

8. Payment & Third-Party Services

We partner with trusted third-party providers such as Razorpay for secure payment processing and Shiprocket for logistics and delivery services.

As payments are processed through third-party gateways, we do not collect, store, or have access to your sensitive payment information such as card details. All transactions are handled securely in accordance with industry standards.

Third-party tools are provided “as is” and your use of such services is at your discretion.
 

9. Shipping & Delivery

We are committed to ensuring a smooth delivery experience through our logistics partner, Shiprocket.

While we make every effort to ensure timely delivery, delays caused by courier partners, weather conditions, or unforeseen circumstances are beyond our control.
 

10. Risk Transfer

Ownership and risk of loss shall pass to the customer upon successful delivery of the product to the shipping address provided at the time of order.
 

11. Store Credit Policy

Invogue does not offer monetary refunds.

Eligible returns are issued exclusively in the form of store credits, in accordance with our Return & Exchange Policy.
 

12. User Conduct & Prohibited Activities

Users must not engage in:

• Fraudulent or unlawful behaviour 
• Harassment, abuse, or discrimination 
• Uploading harmful software 
• Data scraping or phishing 
• Attempting to bypass Website security 

Violation may result in immediate restriction.
 

13. Abuse & Misuse Protection

To preserve a fair and premium shopping environment:

We reserve the right to restrict or suspend accounts exhibiting excessive returns, fraudulent activity, or misuse of services.
 

14. Third-Party Links

We may provide access to external websites. We are not responsible for their content, policies, or transactions conducted on such platforms.
 

15. User Feedback & Submissions

Any feedback or submissions provided to Invogue may be used, edited, or published without obligation of compensation or confidentiality.
 

16. Personal Information

Your personal data is handled in accordance with our Privacy Policy.
 

17. Errors & Corrections

We reserve the right to correct any errors related to product descriptions, pricing, promotions, or availability, and to cancel or update orders accordingly.
 

18. Disclaimer of Warranties

All services and products are provided “as is” and “as available” without warranties of any kind.

We do not guarantee uninterrupted, secure, or error-free operation of the Website.
 

19. Limitation of Liability

To the fullest extent permitted by law, Invogue shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our Website or products.
 

20. Indemnification

You agree to indemnify and hold Invogue and its affiliates harmless from any claims arising from your violation of these Terms.
 

21. Force Majeure

Invogue shall not be held liable for any delay or failure in performance caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, governmental actions, or logistical disruptions.
 

22. Intellectual Property

All content on this Website—including designs, images, text, graphics, and branding—is the exclusive intellectual property of Invogue.

Unauthorized use, reproduction, or distribution is strictly prohibited and may result in legal action.
 

23. Termination

These Terms remain effective unless terminated by either party. We reserve the right to terminate access without notice in case of violations.
 

24. Entire Agreement

These Terms, along with our policies, constitute the complete agreement between you and Invogue.
 

25. Governing Law & Jurisdiction

These Terms are governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the Telangana High Court.
 

26. Updates to Terms

We may update these Terms periodically. Continued use of the Website constitutes acceptance of any revisions.
 

27. Contact Us

For any assistance, our customer experience team is pleased to assist you:

📧 Email: info@theinvogue.com
📞 Phone: +91 7032647035