www.theinvogue.com (“Website”) is owned and operated by Invogue, sole proprietorship (GST: 36BLUPS9508M1ZY), registered under jurisdiction of TARNAKA - I, Telangana.
www.theinvogue.com ("website") is owned and operated by Invogue. At Invogue, we value discretion, trust, and the protection of your personal information as an essential part of your experience with us.
This Privacy Policy explains how we handle your information when you interact with www.theinvogue.com.
By accessing our website, you agree to the practices described below.
1. Information We Collect
To deliver a seamless and personalized experience, we collect only the information necessary to serve you effectively.
Personal Information
This may include:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (securely processed via Razorpay)
- Order and purchase history
Providing this information enables us to fulfill your orders and enhance your shopping experience.
Automatic Information
We may also collect:
- IP address
- Browser and device details
- Pages visited and interaction behaviour
- Time and date of access
This allows us to continuously refine and elevate our website performance.
2. Cookies & Tracking Technologies
We use cookies and similar technologies to create a smooth and personalized browsing experience.
These technologies help us:
- Remember your preferences and cart selections
- Understand how you interact with our website
- Enhance functionality and performance
- Deliver relevant and curated experiences
We may also use trusted tools such as Google Analytics and Meta Pixel for analytics and marketing insights.
You may manage or disable cookies through your browser settings at any time.
3. How We Use Your Information
Your information is used with intention and care to:
- Process and deliver your orders
- Communicate important updates regarding purchases
- Provide personalized customer support
- Enhance our collections, services, and digital experience
- Maintain security and prevent fraudulent activity
- Comply with applicable legal and regulatory obligations
Where applicable, we process your data based on your consent, contractual necessity, or legal requirements.
4. Payments
All transactions are securely processed through Razorpay.
As payments are processed through third-party gateways, we do not collect, store, or have access to your sensitive payment information such as card details. All transactions are handled securely in accordance with industry standards.
5. Sharing of Information
Your privacy is our top priority. Invogue does not collect or sell your personal information. We only share minimal information when absolutely necessary to provide our services, and only with trusted partners, including:
- Payment processing – Razorpay
- Logistics and delivery – Shiprocket
- Analytics and performance tools
Each partner is strictly required to use the information solely for the service they provide, and under no circumstances is your data sold or misused.
6. Shipping & Delivery
To ensure timely and secure delivery, we share necessary details such as your name, contact number, and address with our logistics partner Shiprocket.
This information is used exclusively for order fulfilment.
7. Data Security
Our store is powered by Shopify Inc., enabling a secure and sophisticated e-commerce experience.
We employ industry-standard security measures to protect your information, including:
- Secure encryption technologies (SSL)
- Controlled access to sensitive data
- Trusted and secure hosting environments
While no digital platform can guarantee absolute security, we continuously strive to safeguard your data with the highest level of care.
8. Data Retention
Your information is retained only for as long as necessary to:
- Fulfill orders and provide services
- Maintain transaction and financial records
- Comply with applicable legal obligations
When no longer required, your data is securely deleted or anonymized.
9. Your Rights
You have the right to:
- Access your personal information
- Request corrections to inaccurate data
- Request deletion of your data
- Withdraw consent for communications
10. Third-Party Links
Our website may contain links to external platforms. Invogue is not responsible for the privacy practices of these websites, and we encourage you to review their policies before sharing information.
11. Children’s Privacy
Invogue is designed for individuals aged 18 and above.
We do not knowingly collect information from minors. If such data is identified, we will take immediate steps to remove it. Parents or guardians may contact us to request deletion.
12. Updates to This Policy
We may refine this Privacy Policy periodically to reflect evolving practices or legal requirements. Updates will be published on this page with a revised effective date.
13. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the Telangana High Court.
14. Contact & Grievance Officer
For any questions, concerns, or data-related requests, please contact:
Grievance Officer
Geeta Sheoran
Invogue
Plot No 806, near 5th Avenue, Defence Colony Layout,
Hill Top Colony, Sainikpuri, Secunderabad, Telangana 500094, India
Email: info@theinvogue.com
Phone: 7032647035
